Frequent Questions.

Frequent Questions

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

General Questions

No. This is not an Initial Coin Offering.
We believe that ICO's should be approached with caution as the majority of "Alt coins" do not offer any benefits to more established crypto currencies such as Bitcoin, Ethereum, etc.
COINFINANCE LTD is a managed cryptocurrency trading platform with user friendly interface and attractive offer.

We trade the major crypto currencies, Bitcoin, Ethereum, and other Cryptos, as well as most popular commodities. Please see our homepage for a full list of trading crypto currencies available on our platform.

No. you are allowed to create only one account. For special situations please contact our Customer Support.

Account Questions

It’s not difficult at all. Click on the following button, fill in the registration form and create a new account.

Create an account

Yes. Our website is all fully responsive and functional with Apple/Android phones and tablets.

We take all security measures to protect your account and keep it safe from third parties intrusion.

No. you are allowed to create only one account. For special situations please contact our Customer Support.

Enter your account and change your e-mail address and password in “Account Settings” section.

Go to Password Reminder section, enter your registration e-mail address and follow the instructions.

Password Reminder

Investment Questions

To make investments you should register in CoinFinance, create an account and then you can make your deposit. All the investments are made in your personal account after login.

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We accept Bitcoin, Ethereum, Bitcoin Cash, LiteCoin, DogeCoin and Dash.

You can start investing with as low as 10 USD.

Transactions will be credited on your account after 3 confirmations over the blockchain network.

Your interest is calculated every business day based on the amount of your deposit.

No, you can not withdraw your funds principal. However, your investment princiapal will be returned after the 70 business days of investment period.

Yes. Just login to your account and click on New Deposit. You should select the payment with “Balance” suffix from the payment drop down menu.

Yes, but note that all the transactions are handled separately.

You can check your balance in your personal account any time you need.

There are certain risks in any investment programs. However, there are some simple ways that can help you to reduce risks of losing your money. First, set a certain financial goal and deposit such sum of money that you can afford. Remember that our expert trading team is always ready to consult you in any questions.

Our expert team of crypto currency trades are managing your funds.

Withdrawal Questions

You can withdraw your money in your personal account in the Withdraw Section.

Withdrawal requests through Bitcoin, Litecoin and DogeCoin for sums up to $500.00 will be paid instantly. Withdrawal requests for other crypto currencies or with more than $500 of amount will take up to 24 hours to be processed.

No, there are no fees for withdrawing funds.

Yes, a minimum amount you can request for a withdrawal is $1 US Dollar.

Affiliate Program questions

You will earn up to 12% commission from the invested funds of your referred members. Any additional investment made by your affiliate will generate further 12% commission. Commission is credited to your account balance instantly, without any delays.

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All members have an individual referral link. You are able to promote your referral link by placing our banners or text ads on your website, blog or just put the affiliate link in message forum signatures, email signatures or any other places.

Click here to access your promotional banners

No, as a standard member, you are not obligated to have an active investment in order to participate in affiliate program and earning commissions. However, as a standard member, you will earn 6% commission per every deposit is made by your referrals.

No, it’s not an obligation to have an active deposit in order to become our regional representative. All you have to do is willing to promote in the best of your abilities. You will earn 12% commission for every investment making by your referrals